Can Estate Agents Hide Offers from Sellers? Here's the Truth
Confused about how offers are handled when buying or selling your home in Reading or the surrounding villages? Discover the truth about estate agent responsibilities and how to protect your interests with clear, honest advice from WhiteKnights.
If you’re buying or selling a home in Reading or the surrounding villages - whether it’s a family house in Earley, a flat in Tilehurst, or a character property in Woodley - understanding how offers are handled is essential.
One of the most common and quietly worrying questions we hear is:
“Can estate agents hide offers from sellers?”
Short answer: Legally, no. But how things play out in real life can feel less straightforward. Here’s what you need to know.
What the Law Says
Under the Estate Agents Act 1979, all genuine offers must be passed on to the seller promptly and in writing. It’s not optional.
The only exception? If a seller has given clear written instructions that they do not want to be informed of offers below a certain amount. Even then, that instruction must be agreed in advance - not made up on the spot.
So while agents legally cannot hide offers, things can still get muddy depending on how they communicate with buyers and sellers.
Why Confusion Happens
Some agents might unintentionally filter offers, assuming a seller wouldn’t be interested in a lower bid. Others might delay sharing an offer to give a perceived stronger one more time to land. In some cases, vague phrases like “we’ve had a lot of interest” can be used to create urgency or apply pressure.
It’s not illegal to phrase things that way. But it’s not entirely transparent either.
At WhiteKnights, we believe transparency builds trust. And trust makes for smoother moves and better outcomes for everyone.
How Offers Should Be Handled
From the moment a buyer expresses interest to the point a property is marked as Sold Subject to Contract (SSTC), there should be a clear process.
Here's what should happen:
- Every genuine offer is submitted to the seller in writing.
- The seller is given time and guidance to respond properly.
- All parties are kept informed with updates in writing.
- The agent acts in the seller’s best interest - but without misleading the buyer.
This approach creates a level playing field and reduces the risk of misunderstandings, especially in competitive markets like Reading, Twyford or Theale.
What If You Hear “There’s Another Offer”?
Phrases like this can sound worrying - especially if you’re buying in high-demand areas like Shinfield or Winnersh.
While agents don’t have to disclose specific amounts, they do have to tell the truth. They cannot fabricate competing offers, but they’re also not required to show proof unless instructed by the seller.
That’s why it helps to work with agents who are honest, upfront and willing to guide you through the process.
WhiteKnights’ Advice for Buyers and Sellers Around Reading
Whether you’re buying your first home in Arborfield, upsizing in Lower Earley, or selling in Charvil, these tips apply:
- Ask for everything in writing, especially around offers and responses.
- Clarify vague language like “strong interest” or “multiple parties involved.”
- Keep your solicitor in the loop early so they can spot red flags.
- Work with a trusted mortgage broker who can advise on budget flexibility and timing.
- If selling, set expectations with your agent about how and when you want to be updated on offers.
So, back to the original question: Can Agents Hide Offers?
Legally, no. But not every agent communicates clearly. At WhiteKnights, we take pride in offering a transparent, stress-reducing experience - keeping you fully informed every step of the way.
If you’re buying or selling in Reading or any of the surrounding villages - from Spencers Wood to Pangbourne - we’re here to make sure your move is handled the right way.
Ready to make your next move with confidence?
Book a free valuation or get in touch for honest, expert advice.
